Team Leader (Business Units - Office Based Operations Coordination)
Operations · Full-time
Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur
Job Description / Overview
Coordinate office-based operational tasks, schedules, and communication between business units and head office support functions.
Required Qualification
Bachelor - BBA / Commerce; operations experience acceptable with diploma
Age Criteria
22-35 years - Pakistani Citizen
Experience Required
1-2 years team coordination, operations support, or admin leadership
Salary Package / Benefits
- •Market competitive salary as per company policy
- •Formal employment via banking channel
- •Employee welfare facilitation (Social Security, EOBI) subject to eligibility
- •Uniform may be provided where applicable
Key Responsibilities
- •Coordinate daily task lists and workflows for assigned operational team
- •Monitor SLA adherence for internal requests and branch support tickets
- •Maintain rosters, attendance, and shift coverage plans
- •Facilitate team meetings, handovers, and escalation to supervisors
- •Track KPIs such as turnaround time, error rates, and completion rates
- •Support training of new coordinators on office SOPs and systems
- •Prepare weekly coordination reports for Operations Manager
Skills Required
- •Team coordination
- •Operations scheduling
- •Communication and follow-up
- •MS Office and internal systems
- •Problem solving
- •Basic KPI tracking
Reporting Structure
Reports To: Operations Manager / Branch Manager
Supervises: Operations coordinators and office support team members
Department: Operations
Location
Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur
Lahore operates as one office covering Head Office and Branch. Other cities are branch offices.
Application Fee
Application fee PKR 1,000 per seat - non-refundable.
How to Apply
- 1Open the vacancy on Careers
- 2Click Apply Now
- 3Complete online application form
- 4Upload CV and required documents
- 5Pay application fee PKR 1,000 per position (non-refundable)
- 6Upload payment evidence
- 7Submit application
- 8Keep Application ID / screenshot for reference
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