Information TechnologyFull-time

IT Specialist (System Support & POS Operations)

Information Technology · Full-time

Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur

Job Description / Overview

Provide on-site and remote IT support for branches, including POS troubleshooting, hardware maintenance, and user support.

Required Qualification

Bachelor - BS IT / Computer Science; CompTIA A+ or equivalent preferred

Age Criteria

22-35 years - Pakistani Citizen

Experience Required

2+ years IT support, helpdesk, or POS systems administration

Salary Package / Benefits

  • Market competitive salary as per company policy
  • Formal employment via banking channel
  • Employee welfare facilitation (Social Security, EOBI) subject to eligibility
  • Uniform may be provided where applicable

Key Responsibilities

  • Resolve hardware, software, network, and POS incidents at branches
  • Install and configure desktops, printers, routers, and POS terminals
  • Maintain IT asset inventory and warranty tracking
  • Perform routine maintenance, updates, and backup verification
  • Document tickets, resolutions, and recurring issue patterns
  • Train staff on basic IT hygiene and POS operating procedures
  • Escalate complex issues to IT Manager or vendors per SLA

Skills Required

  • Helpdesk and troubleshooting
  • Windows and office networking
  • POS system support
  • Hardware installation
  • Ticketing systems
  • Customer service orientation

Reporting Structure

Reports To: IT Manager

Supervises: None (individual contributor; may cover multiple branches)

Department: Information Technology

Location

Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur

Lahore operates as one office covering Head Office and Branch. Other cities are branch offices.

Application Fee

Application fee PKR 1,000 per seat - non-refundable.

How to Apply

  1. 1Open the vacancy on Careers
  2. 2Click Apply Now
  3. 3Complete online application form
  4. 4Upload CV and required documents
  5. 5Pay application fee PKR 1,000 per position (non-refundable)
  6. 6Upload payment evidence
  7. 7Submit application
  8. 8Keep Application ID / screenshot for reference

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