IT Specialist (System Support & POS Operations)
Information Technology · Full-time
Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur
Job Description / Overview
Provide on-site and remote IT support for branches, including POS troubleshooting, hardware maintenance, and user support.
Required Qualification
Bachelor - BS IT / Computer Science; CompTIA A+ or equivalent preferred
Age Criteria
22-35 years - Pakistani Citizen
Experience Required
2+ years IT support, helpdesk, or POS systems administration
Salary Package / Benefits
- •Market competitive salary as per company policy
- •Formal employment via banking channel
- •Employee welfare facilitation (Social Security, EOBI) subject to eligibility
- •Uniform may be provided where applicable
Key Responsibilities
- •Resolve hardware, software, network, and POS incidents at branches
- •Install and configure desktops, printers, routers, and POS terminals
- •Maintain IT asset inventory and warranty tracking
- •Perform routine maintenance, updates, and backup verification
- •Document tickets, resolutions, and recurring issue patterns
- •Train staff on basic IT hygiene and POS operating procedures
- •Escalate complex issues to IT Manager or vendors per SLA
Skills Required
- •Helpdesk and troubleshooting
- •Windows and office networking
- •POS system support
- •Hardware installation
- •Ticketing systems
- •Customer service orientation
Reporting Structure
Reports To: IT Manager
Supervises: None (individual contributor; may cover multiple branches)
Department: Information Technology
Location
Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur
Lahore operates as one office covering Head Office and Branch. Other cities are branch offices.
Application Fee
Application fee PKR 1,000 per seat - non-refundable.
How to Apply
- 1Open the vacancy on Careers
- 2Click Apply Now
- 3Complete online application form
- 4Upload CV and required documents
- 5Pay application fee PKR 1,000 per position (non-refundable)
- 6Upload payment evidence
- 7Submit application
- 8Keep Application ID / screenshot for reference
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