Human Resources & AssessmentFull-time

Employee Relations Officer (Employee Relations & Welfare)

Human Resources · Full-time

Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur

Job Description / Overview

Support employee welfare, grievance handling, and workplace harmony; facilitate social security, EOBI, and employee assistance programs.

Required Qualification

Bachelor - BBA HR / LLB / Social Sciences

Age Criteria

24-38 years - Pakistani Citizen

Experience Required

2+ years employee relations, welfare, or HR operations

Salary Package / Benefits

  • Market competitive salary as per company policy
  • Formal employment via banking channel
  • Employee welfare facilitation (Social Security, EOBI) subject to eligibility
  • Uniform may be provided where applicable

Key Responsibilities

  • Handle employee grievances, inquiries, and welfare requests
  • Facilitate Social Security and EOBI registration for eligible staff
  • Maintain employee welfare records and case files
  • Support disciplinary and inquiry procedures per company policy
  • Organize employee engagement and welfare awareness sessions
  • Coordinate with Labor Officer on compliance documentation
  • Prepare ER reports and recommend policy improvements

Skills Required

  • Employee relations
  • Welfare program facilitation
  • Documentation and case management
  • Labor law basics
  • Empathy and mediation
  • Confidential record handling

Reporting Structure

Reports To: HR Manager

Supervises: Welfare support staff (as assigned)

Department: Human Resources

Location

Lahore (Head Office & Branch), Rawalpindi, Faisalabad, Sahiwal, Multan, Bahawalpur

Lahore operates as one office covering Head Office and Branch. Other cities are branch offices.

Application Fee

Application fee PKR 1,000 per seat - non-refundable.

How to Apply

  1. 1Open the vacancy on Careers
  2. 2Click Apply Now
  3. 3Complete online application form
  4. 4Upload CV and required documents
  5. 5Pay application fee PKR 1,000 per position (non-refundable)
  6. 6Upload payment evidence
  7. 7Submit application
  8. 8Keep Application ID / screenshot for reference

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